How we use your personal data
- - what personal data we hold and process;
- - in respect of personal data that we did not collect from you directly, where we obtained that data from, and what types of data we have collected;
- - the purposes for which we may process your personal data; and
- - the legal grounds on which we process your data.
We will not pass on your information to any third party without your explicit consent.
Contact data/Enquiry data.
Contact data/Enquiry data.
We may process contact details that you provide to us (“contact data”). This contact data may include your name, address, telephone number, and email address, and may be provided through our website. We may use this contact data to manage our account with us and to contact you to discuss your use of our website, and how our website and content performed and functioned for you. We may also use this data to: (a) respond to any enquiries you make through our web site or our live web support platform, LiveChat!; (b) provide you with a copy of or updates to our eBook.
The legal basis for this processing is our legitimate interest in responding to your enquiries and ensuring the efficient administration and continued function of our website.
We may also use this data to provide you with information related to the services under our affiliate program. In the course of doing so, we may provide your contact data to our third party affiliate tracking program provider iDevAffiliate, Inc. Your contact data may be processed in this way for the purposes of performing our affiliate contract with you, or in taking steps at your request prior to entering into a contract.
During the course of providing services to you, you may provide us with biographical information about yourself (“profile data”). This profile data may include your contact data, details of your social media presence, biographical information which you upload and a profile picture.
We may use this data to provide you with services from our web site and to monitor and administer your account with us. If you are a standard account holder the legal basis for our processing is legitimate interest.
If you are a PRO account holder or applying for a PRO account, your profile data may be processed in this way for the purposes of performing our contract with you, to provide services through our web site, or in taking steps at your request prior to entering into a contract.
Where you have provided your consent for us to do so, we may also: (a) publish your profile picture and biographical information publicly; and, (b) use this data for the purposes of carrying out marketing activities, specifically in order to tailor the offers, advertisements and promotions that we bring to your attention both when we contact you, and through our website.
If you opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information. If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions appear at the bottom of each e-mail.
Sensitive Personal Data.
During the course of using our services, you may provide us with sensitive information about yourself (“sensitive data”). However, we will only process this sensitive data if you consent to us doing so.
We may process information relating to any payments made to you through our website (“transaction data”). The transaction data may include your contact details, your bank account details, and the transaction details. The transaction data may be processed for the purposes of processing these payments and keeping proper records of those transactions.
The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
We may process data about your use of our website and services (“website data”). The website data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the website data is our analytics tracking system. This website data may be processed for the purposes of analysing the use of the website and services.
The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process information that you provide to us for the purpose of subscribing to our newsletters (“notification data”). The notification data may be processed for the purposes of sending you newsletters.
The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping.
The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
Other processing activities.
In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.